The IT Landscape
Agenda
What is IT?
How can IT work?
The THAT environment
Product sales & THIS
Q& A
What is IT?
THIS – I . t
Information can be data which has been
given a meaning.
It truly is All varieties of technologies utilized to
create, retail outlet, exchange, procedure & work with
information
Data Vs . Data
02134 is definitely data with no meaning
Once plugged into Map quest, 02134
becomes a squat code designating a
specific location. At that time, the
data has been processes or presented a
which means. It is now information
How does THAT work? -- Hardware
THAT involves combination of hardware & software
Hardware –
Hardware is actually a physical component of IT
You can view it and touch this
Example – Computer
Hardware components –
End points – Computer/laptop/desktop
Hardware
Storage
Social networking
How does IT work? - Software
Software –
Applications are a program or set of recommendations written by a
programmer
These instructions inform a computer what should do
Example –
Microsoft Business office (Word, Stand out, Power Point)
Microsoft Prospect
Enterprise Useful resource Planning
How can IT operate? - OS
Main system –
Hardware & Software are not able to communicate directly with every
other. They just do not speak a similar language.
The main system allows hardware & computer software to communciate
Model –
Microsoft -- Windows
APPLE – AIX, System my spouse and i
Linux
Unix type of OPERATING-SYSTEM (Linux, GNU)
Mac OPERATING-SYSTEM X
IT/ITeS portfolio
Software
Hardware
Products
Solutions
Business Procedure Outsourcing (BPO)
Services and solutions
Products
AP/AR/Payroll/Claims/Medical Transcription/ GL/Asset Supervision etc .
Talking to services
Assessment
Remedy blue-print
Business process talking to
Software Services
Software Development & Maintenance (ADM)
Custom made development of applications
Integration among applications/systems
Assessment & QA
Ongoing support and protection (bug maintenance tasks, software efficiency, enhancements etc . )
Organization Solutions (ERP, CRM, SCM)
Pre-Implementation
Setup
Assessment and audit
Business process umschlusselung
Architecture expansion
Technology talking to
Customizations & enhancements
Post- Implementation
Support & on-going maintenance
Upgrades
Migration
Advancements and bolt-on
IT solutions landscape
Infrastructure Management
Business Intelligence / Data Storage (BI/DW)
Helpdesk support services – Level one particular, 2, a few
Managed companies and distant monitoring
Network management alternatives
Requirement assessments
Dashboards
Execution (products just like Cognos, Business objects (bo) etc . ) Support
ISV development
Independent Application Vendors (Microsoft, BMC Computer software, SAP and so forth ) Item co-development, R& D, Merchandise re-engineering
Screening and QA
ITeS services landscape
BPO
Voice primarily based
Technical helpdesk
Customer service
Back office
Method outsourcing (AP, AR, GL, Payroll and so forth )
THAT Environment & Buyers
IT issues are managed in the IT department
(Management Information Systems, IT, EDP)
Decision makers – Hardware
Key Information official
VP of infrastructure
Director of facilities
Key Influencers– Hardware
Network Manager
Network Administrator
THAT Environment & Buyers
IT issues will be handled inside the IT division
(Management Information Systems, THIS, EDP)
Decision makers – Software
Chief Information police officer
Chief Technology Officer
Director – THIS
VP – IT
Director/VP – App
Key Influencers– Hardware
IT Administrator
Development Supervisor
System Expert
Industry honnete
Production
Insurance
Financial...
